Simple, Transparent Pricing
Reply to Intercom and HubSpot from Slack. Let your whole team collaborate—without buying more helpdesk seats.
Start with a free plan. No credit card required. Cancel anytime.
All prices in USD, excl. VAT. Annual = +20% discount.
Free
Best for testing and evaluation only
Free forever
- 1 connected helpdesk user
- 1 Intercom or HubSpot workspace
- 5 conversations/month
- 1 notification rule
- Bi-directional reply from Slack
- Conversation notifications with deep links
- Single Slack channel
- Community / email support
- No overages (hard cap)
- Multiple channels
- Full thread context
Starter
Best for small teams getting started
$468/year, billed annually
- Up to 5 helpdesk users
- 1 Intercom or HubSpot workspace
- 1,000 conversations/month
- 10 notification rules
- Everything in Free, plus:
- Full thread context mirroring
- Up to 3 Slack channels
- Emoji reactions for status
- Configurable noise guards
- Overages available
- Standard email support
- Unlimited Slack collaborators
- Internal notes sync
- Default Message Layout (editable)
Pro
Best for growing support teams
$1428/year, billed annually
- Up to 25 helpdesk users
- Up to 3 Intercom or HubSpot workspaces
- 5,000 conversations/month
- 25 notification rules
- Up to 10 Message Layouts
- Everything in Starter, plus:
- Unlimited Slack collaborators
- Internal notes sync
- Up to 10 Slack channels
- Assignment and routing rules
- Priority email support
For Larger Teams
Scale
Unlimited scale, dedicated support, and enterprise-grade features for your team.
Scale
For larger teams and organizations
Custom pricing for your team
or schedule a demo for custom needs
- Hundreds of helpdesk users
- Custom number of workspaces
- Unlimited conversations
- Custom number of notification rules
- Unlimited channels
Everything in Pro, plus:
- Multi-workspace Slack support
- Advanced workflow automation
- Audit logs and compliance exports
- Dedicated onboarding
- Quarterly reviews
- Dedicated support channel
Frequently Asked Questions
What's the billing metric?
We bill based on active helpdesk users connected and conversation volume, making it predictable as you scale.
Do you offer annual discounts?
Yes! Annual plans receive a 20% discount compared to monthly billing.
Can I cancel anytime?
Absolutely. Cancel anytime with no penalties. Your data remains accessible.
What happens if I exceed my conversation limit?
On the Free plan, you'll hit a hard cap. On paid plans, overages are available at reasonable rates.
How does the free trial work?
Try any paid plan for free. No credit card required. Full access to all features.